Support for your Prima Laminator

Inline Laminator works with Prima 4 and Prima 8 Printers.

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Please read this first

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Prima Laminator User Guides

  Please find below the User guides for both Prima Uno and Duo Laminators.   Prima451 = Uno / Single Sided  Prima452 = Duo / Double Sid...

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Prima Laminator User Guides

  Please find below the User guides for both Prima Uno and Duo Laminators.   Prima451 = Uno / Single Sided  Prima452 = Duo / Double Sid...

Read more

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima 4

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Global support centres

UK

Magicard Ltd (HQ)
 Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
 148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
 5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
 Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Magicard | Made in Britian